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Patient & Visitor Information Getting here, finding your way around, and getting the help and support you need.

Call 911 If You Have a Medical Emergency.

Or go to your nearest emergency room.

Beyond Medical Care

Our team is taking special precautions to keep you and your loved one safe while at ZSFG. We have put special restrictions in place for visitors. These restrictions can change as the status of COVID-19 changes in our community.

The guidelines apply to City and County of SF, UCSF, and first responder and emergency personnel.

We are here to serve you in ways that go beyond medical treatment.

We know that good health means more than great doctors and medical services. Whatever your age, gender, background, neighborhood – we care about all of you.

Visiting Hours

Visiting Hours – Inpatient

COVID-19 negative hospitalized patients are allowed up to two (2) visitors per day, for three-hours, social distancing permitting.

Visiting hours for the ICU are:

M-F 11am-6pm
Sat/Sun 9am-5pm

For all other areas, visiting hours are:

M-F 11am-6pm
Sat/Sun 9am-5pm

There are no overnight visits.

Visitors are not permitted for psychiatric patients.

Emergency Department Visitation

One (1) visitor per patient for three hours. Compassionate exceptions apply.

Visiting Hours – Outpatient

Visitors are not permitted to accompany adult patients unless they require special assistance due to a disability or impaired understanding, or unless they are the patient’s primary caregiver.

Pediatric patients, elderly patients and patients with mobility, language or cognitive issues are permitted to bring one visitor during their appointment time.

Skilled Nursing Visitation – 4A

Visitation is permitted Wed-Sun 12PM-5PM.

Two (2) visitors per patient for 30 minutes.

Other Services


Main Building 5
1st Floor, Room IP3

628 206 8107

628 206 4540 (medication refills)

Mon – Fri 9am – 8pm
Sat  9am – 1pm
Closed Sundays and Holidays

Community Wellness Center

Main Building 5
2nd Floor (across from Cafeteria)
628 206 4995
Community Wellness Center page

Check our Monthly Schedules 


Main Building 5
2nd Floor

Mon – Fri
Breakfast 6:30am – 9:30am
Lunch 10:30am – 2pm
Dinner 4:30pm – 7pm
Closed 4pm – 4:30pm

Sat & Sun
Breakfast 6:30am – 9:30am
Lunch 11am – 1:30pm
Dinner 4:30pm – 7pm
Closed 10:30am – 11am and 4pm – 4:30pm

Call 911 If You Have a Medical Emergency.

Or go to your nearest emergency room.

Zuckerberg San Francisco General Hospital & Trauma Center
1001 Potrero Avenue
(between 22nd and 23rd Streets)
San Francisco, CA 94110

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“When I see the hospital, the word that comes to mind is community.”

Richard Santana, RN