Beyond Medical Care
Our team is taking special precautions to keep you and your loved one safe while at ZSFG. We have put special restrictions in place for visitors. These restrictions can change as the status of COVID-19 changes in our community.
The guidelines apply to City and County of SF, UCSF, and first responder and emergency personnel.
We are here to serve you in ways that go beyond medical treatment.
We know that good health means more than great doctors and medical services. Whatever your age, gender, background, neighborhood – we care about all of you.
Visiting Hours
Visiting Hours – Inpatient
COVID-19 negative hospitalized patients are allowed up to two (2) visitors per day, for three-hours, social distancing permitting.
Visiting hours for the ICU are:
M-F 11am-6pm
Sat/Sun 9am-5pm
For all other areas, visiting hours are:
M-F 11am-6pm
Sat/Sun 9am-5pm
There are no overnight visits.
Visitors are not permitted for psychiatric patients.
Emergency Department Visitation
One (1) visitor per patient for three hours. Compassionate exceptions apply.
Visiting Hours – Outpatient
Visitors are not permitted to accompany adult patients unless they require special assistance due to a disability or impaired understanding, or unless they are the patient’s primary caregiver.
Pediatric patients, elderly patients and patients with mobility, language or cognitive issues are permitted to bring one visitor during their appointment time.
Skilled Nursing Visitation – 4A
Visitation is permitted Wed-Sun 12PM-5PM.
Two (2) visitors per patient for 30 minutes.
Other Services
Pharmacy
Main Building 5
1st Floor, Room IP3
628 206 4540 (medication refills)
Hours
Mon – Fri 9am – 8pm
Sat 9am – 1pm
Closed Sundays and Holidays
Community Wellness Center
Main Building 5
2nd Floor (across from Cafeteria)
628 206 4995
Community Wellness Center page
Hours
Check our Monthly Schedules
Cafeteria
Main Building 5
2nd Floor
Hours
Mon – Fri
Breakfast 6:30am – 9:30am
Lunch 10:30am – 2pm
Dinner 4:30pm – 7pm
Closed 4pm – 4:30pm
Sat & Sun
Breakfast 6:30am – 9:30am
Lunch 11am – 1:30pm
Dinner 4:30pm – 7pm
Closed 10:30am – 11am and 4pm – 4:30pm
Help Us Help You
Office of Patient Experience
We’re Here for You
We’re here to help you or a family member navigate the system. We can:
- Guide you to medical center departments and resources you need
- Share information with you on patient rights and responsibilities
- Help communicate your ideas or concerns that you may have to the appropriate managers