Patient Financial Services Billing & Insurance

List of Billable Items

The Charge Description Master (CDM), or Chargemaster, is a listing of items that could be billed to a patient, payer, or health care provider. The most current Chargemaster can be found on the State of California Department of HealthCare Access and Information (HCAI) website.

Price Transparency

CMS, through its Price Transparency Rule, requires that hospitals make public standard charges. In compliance with the rule, we are making available the following:

• A price estimator tool with shoppable services that allows consumers to estimate the amount they will be obligated to pay when receiving shoppable services.
• A Machine-Readable File with gross charges, discounted cash prices, payer-specific negotiated charges, and de-identified minimum and maximum negotiated charges.

Shoppable Services

The prices for services are based on typical visits, and not intended to be representative of the services that may be required for every visit. The actual price a patient is responsible for may be higher or lower based on the actual services provided.

Machine-Readable File of Standard Charges

This is a machine-readable file that contains a hospital’s gross charges and payer-specific negotiated charges, plus discounted cash prices, the de-identified minimum negotiated charge, and the de-identified maximum negotiated charge for all items and services provided by the hospital.

Call 628-206-8448 for more information.

Payer’s Bill of Rights

The State of California established the Payer’s Bill of Rights which requires that each hospital:

• Make a copy of its CDM (Chargemaster) available on its website.
• Have available by request a list of the 20 most common procedures or services and five room and bed rates.

In compliance with California law, the Zuckerberg San Francisco General chargemaster is available above.

Fair Pricing and Financial Assistance Policies

Read here about the hospital’s Fair Pricing and Financial Assistance Policies.

Available to All San Franciscans

Healthy San Francisco is a program designed to make health care services available and affordable to uninsured San Francisco residents. It is available to all San Francisco residents regardless of immigration status, employment status or preexisting conditions. Patient Access Enrollment staff can also help you learn if you qualify for Medi-Cal or insurance under health reform.

Call 628 206 7800 to make an appointment with our enrollment site.