We’re Here to Help. Call 628-206-8000
If you’re new to Zuckerberg San Francisco General, start here. We’ll do our best to point you in the right direction.
We give top medical care in a caring place. We serve all San Franciscans, no matter their ability to pay.
You can learn how to get here, find your way around, and get the help and support you need.
We provide world-class care for the people of San Francisco, regardless of ability to pay or immigration status.
Financial Counselors in the Patient Financial Services Eligibility Department are here to help you. We can help you apply for our Charity Care and Discount Payment financial assistance programs that can help you pay your bill.
Contact us at the number shown below, or send a message through your MyChart patient portal.
To be eligible for the Charity Care Program:
To be eligible for the Discount Payment Program:
Read here about the hospital’s Charity Care and Discount Payment Assistance Policies and download the Application.
The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.
Call 628 206 8000 for General Information Call 911 for a Medical Emergency