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If you’re new to Zuckerberg San Francisco General, start here. We’ll do our best to point you in the right direction.
We give top medical care in a caring place. We serve all San Franciscans, no matter their ability to pay.
You can learn how to get here, find your way around, and get the help and support you need.
We provide world-class care for the people of San Francisco, regardless of ability to pay or immigration status.
ZSFG employees have many sustainable options for getting to work that can save time, money and eliminate the stress of sitting in traffic.
The Zuckerberg San Francisco General Hospital and Trauma Center campus is served by multiple Muni routes: 9, 9R, 10, 19, 27, 33, 48, 90. Go to Muni for route and schedule information. For your convenience, NextBus predictions are broadcast via monitor in the main and outpatient lobbies.
The closest BART stop to the Zuckerberg San Francisco General Hospital and Trauma Center is the 24th St. Mission station. Go to BART for more information, maps, and schedules. ZSFG offers a free shuttle connecting the 24th St. Mission station to ZSFG.
UCSF offers free shuttle service to campuses throughout the city, including Zuckerberg San Francisco General. This service is free to patients, visitors and staff. Get Live Shuttle for up-to-the-second shuttle information. Go to UCSF for more information, maps, and schedule.
ZSFG offers free shuttle service to the 24th St. Mission BART station during peak commute times. This service is free to patients, visitors and staff. Get more information, maps, and schedules: Download a PDF.
Go online or download the ZSFG shuttle app.
Online: us.fleetmatics.com; Android & Smartphone: “reveal manager” For both, username: zsfgshuttle@transmentro.com – password: zsfgshuttle
The public parking garage, located at 2500 24th St. across the street from the hospital, is owned by SF Municipal Transportation Agency and operated by LAZ Parking. ZSFG will restrict monthly garage parking permits based on capacity and release permits as they become available. Permit applications will be accepted and added to the waitlist. Staff who are parking in the garage hourly and/or on the street are encouraged to register for a permit to use the off-campus lot at 295 San Bruno Avenue.
Campus Parking, other than the garage, is permitted through LAZ Parking. Campus Parking permits will be issued based on capacity, and release permits as they become available. Permit applications will be accepted and added to the waitlist. Staff who are seeking parking alternatives due to the availability of garage or campus parking are encouraged to register for a permit to use the off-campus lot at 295 San Bruno Avenue.
For more information on how to apply, please contact LAZ Parking at 415-874-4356 or via email at AWong@lazparking.com.
To help alleviate parking around campus, SFDPH is leasing an off-campus parking lot one mile from the hospital campus at San Bruno Avenue and 16th Street.
Monthly permits are available for staff to purchase, which allows parking during the hours of 6 a.m. to 8 p.m., Monday through Friday. Free shuttle service between the lot and ZSFG is available during peak hours every 20 minutes, and a UCSF shuttle runs during afternoon non-peak hours (9:30 a.m. – 3:30 p.m.).
Download a pdf for more information or contact the lot operator Transmetro at: parking@transmetro.org or 510-830-5372. Download a pdf application.
ZSFG staff can purchase a monthly parking permit at an offsite parking garage at 590 and 600 Minnesota St. at UCSF Mission Bay Tidelands (Z-TIDE) south of the UCSF Mission Bay campus. The rate will be the same as the monthly permit rate in the ZSFG garage and will increase on the same schedule as the ZSFG garage rate through September 2021. Future rates beyond that date for the Tidelands garages are subject to increase.
Go here to apply or contact UCSF transportation office at 415-476-1511.
Note: ZSFG staff who DO NOT have a UCSF ID, or if their current ZSFG ID badge is NOT compatible with the readers at the UCSF Mission Bay campus, will need to pay for a key fob to access the pedestrian door for the garage. The cost of the fob and details on which ZSFG staff (DPH and UCSF) will be required to purchase them have not been finalized.
Sharing the ride with just one other person can cut your commuting costs in half and with vanpools save with pre-tax benefits. Whether you chose to carpool or vanpool five days a week with the same people or occasionally share your ride as a driver or as a passenger, SF Environment Rideshare, 511, and Casual Carpool can match you with others who want to share a ride. UCSF employees can match using MyCommute.
New apps offer flexibility for one-way, round-trip and sporadic carpooling. Learn about Scoop and Waze Carpool.
Lyft Line rides are now eligible for UCSF staff for payment with your pre-tax commuter benefits.
ZSFG is now offering a Carpool Parking Program which allows ZSFG staff to enjoy a preferred parking space in the 22rd St. Parking Garage and a discounted monthly parking permit fee. For more information, go here.
Bicycling is a low-cost, healthy, and sustainable commute choice. High security bike cages, lockers, and showers are available on campus. To register to access the bike cages or to reserve a bike locker, email transportation@sfdph.org. Buses and shuttles to the campus are outfitted with bike racks.
On-demand bike locker parking is available at ZSFG, learn more at BikeLink.
Bike parking for larger bikes, family and cargo bikes, is available at Building 20. Oversized bikes are always accommodated in the bike cages.
Located next to the bike racks outside of Building 5 south entrance, the fix-it station offers repair tools and an air pump.
Ford GoBike is available at ZSFG on 23rd Street at San Bruno Avenue. City and County of San Francisco employees get $25 off an annual membership with Ford GoBike!
To sign up (SFDPH and SFDPW only) visit member.fordgobike.com/group/sfd, enter the password: 89bh5, and enter your City email address to enroll.
UCSF Bikes! is a staff run biking forum, socialize with fellow bicyclists, and participate in the committee. Join the conversation on Chatter: Sign into MyAccess, under applications type “Chatter”, click on “Chatter” search for “UCSF Bikes!”, Join the group.
Learn the rules of the road, look for the best bike route, and learn how to prevent theft with the SF Bicycle Coalition.
Do you bike, walk, jog, break a sweat and need a shower at work? ZSFG has two showers on campus for employee use.
Cut your transit costs by as much as 40% through a pre-tax payment for transit expenses like Muni, BART, Caltrain, SamTrans, Golden Gate Transit and the ferries. City and County of San Francisco employees use the WageWorks Commuter Card to store pre-tax money you elect to deduct every paycheck, UCSF employees use Commuter Check Direct. The cards can be used to purchase transit passes or link it to your Clipper Card.
The cards are meant to pay for transit expenses only. If you park and then take transit, you can use the benefits to pay for parking at a BART or Caltrain station. The parking lot must be run by BART or Caltrain. You must first be enrolled in the pretax program to be eligible for enrollment in the Parking Plan.
A free Clipper Card is available to City and County of San Francisco, a $3 savings. Request your card here.
For your safety, the San Francisco Sheriff’s Department provides employee escorts to the following locations: 24th/Mission Street BART station, nearby bus stop, parking lot, and to your parked vehicle.
Call 415-206-8063, Monday – Friday, 3p.m.-11p.m.
Find yourself sick at work? Carpool ride is unavailable? Need to pick up a sick child from school? Bike have a flat tire? Commuters working in San Francisco who walk, bike, take transit, carpool, or vanpool to work and experience a personal or family emergency while at work, can use Emergency Ride Home and be reimbursed for the cost of the ride. Emergency Ride Home is free to employees and requires a reimbursement form with receipts. UCSF has its own Emergency Ride Home program for reimbursement.
Membership based hourly car rental is called car sharing; car sharing allows you to leave your personal car at home and still have access to a car when you need it. No car payments, no auto insurance payments, gas is included and a parking space is waiting for you when you return. Multiple car sharing options are available in the 23rd St. garage: Zipcar, Getaround, and Scoot cars and scooters.
If you live close to ZSFG or to public transportation, consider walking to work. It costs nothing, creates no pollution, and requires no fuel. It’s an excellent way to exercise and connect with your community. The ZSFG community ranks high in a walking score, see the results.
Do you walk or jog and need a shower at work? ZSFG has two showers on campus for employee use.
Discounts are available for UCSF Students, Faculty, Staff and Retirees for the purchase of an electric vehicle. Special promotions change often, check the UCSF Sustainability discounts page for more information.
The Transportation Program has been created to meet the transportation planning and management needs of staff, patients, and visitors. The Program is made up of policies, incentives, tools, and information to support employees in making sustainable transportation choices for their commute trips.
Keys goals of the Program include:
If you have questions about transportation as a ZSFG employee, please email transportation@sfdph.org.
Call 628 206 8000 for General Information Call 911 for a Medical Emergency