How we lead, mentor, engage and improve
Our True North, as shown below, defines our Vision, Mission, Values and Goals. It is an illustration of who we are and what guides us, the ZSFG Way.
Download PDF here: True-North-2017
VALUES IN ACTION
Trevor is responsible for enhancing cultural sensitivity and health equity at ZSFG. He leads training sessions with staff to help them better understand cultural differences and relate with our patients on their terms. So far, he has led over 50 sessions and has helped complete the training of 3,500 staff members. He is also one of the pioneers and an integral member of BERT, Behavioral Emergency Response Team, which is now considered the main entity for violence prevention and de-escalation at ZSFG.